![]() For Windows 8.1/10, right-click the Start button then select System.For Windows 7, click Start then right-click Computer and select Properties.Click OK and close the Computer Management window.Enter the account username and click OK.In the left pane, navigate to Local Users and Groups > Groups and then double click the Remote Desktop Users group. To use remote desktop on your Mac, simply download TeamViewer from on both the Mac and the other device, regardless of its operating system.Simply download the application from Apples App store, install, and configure a connection. Click the Windows button to open the Start Menu, then search for and open Computer Management. In this video, Ill show you how to use Microsoft Remote Desktop on a Mac. ![]() ![]() If the user account being used to remote in does not have Administrator privileges on the computer, then the account will need to be added to the Remote Desktop Users computer group:.Place a check mark next to Remote Desktop under the Domain column and click OK to close the window.Click the Change Settings button and then scroll down in the list to Remote Desktop.Click the Windows button to open the Start Menu, then search for Firewall and open Allow a program through Windows Firewall.These steps need administrator privileges which may require you to contact your CTC or the IT Service Desk.
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